All the BI. No BS.

Yes! We specialise in working with legacy, messy databases. DataDon not only generates queries that work with your database structure, but also recommends and can create indexes to speed up performance. Many of our customers have 10-15 year old databases with naming quirks and design issues.

We recommend it but it's not required. Creating a read-only replica or duplicate protects your production database from large queries that might slow it down. This is especially important if you have a high-traffic production system. Our Concierge package includes help setting this up.

Most teams are up and running in minutes — just add a read-only connection string and start asking questions. If you'd prefer hands-on help, our Concierge Setup plan includes dedicated onboarding with the Tech Local team.

None! If your team can ask a question in English, they can use DataDon. There's no SQL to learn, no dashboard building, no complex BI tool training. Just type your question and get an answer.

Every question returns a plain-English takeaway alongside auto-generated charts and graphs — no dashboards to build and no SQL to read. DataDon also proactively suggests what to explore next based on your data.

Only about 5% of our customers ever hit the fair use threshold (R2,500 in our costs per month). If you do, we'll notify you with transparent usage dashboards and work with you on a fair usage-based pricing plan. We'll never surprise you with unexpected charges.

Our Enterprise and Concierge Setup plans include unlimited team members at one flat price, so you can invite your whole company without paying per seat. The Plus plan is built for a solo operator or founder-led workflow; if you need more seats, Enterprise is the better fit.

Yes — the Plus plan includes a 7-day free trial of the full setup before billing starts, so you can try it risk-free.

We support all major databases: PostgreSQL, MySQL, Microsoft SQL Server, Oracle, MongoDB, MariaDB, and more. Works on any cloud (AWS, Azure, Google Cloud) or on your own servers. If you have a specific database system, contact us to confirm compatibility.